Medical Clinic Receptionist

Overview

Medical Clinic Receptionist
Posted on February 03, 2025, by Employer Details: Dr. Thomas Chung Professional Medical Corporation

Job Overview

Location: Thornhill, ON
Workplace Information: On-site (no remote work option)
Salary: $18.50 to $19.00 per hour (Negotiable)
Hours: 35 to 45 hours per week
Employment Type: Permanent, Full-time
Start Date: As soon as possible
Vacancies: 1 Position Available
Job Bank Reference Number: #3224893

Company Overview: About Dr. Thomas Chung Professional Medical Corporation

Dr. Thomas Chung Professional Medical Corporation is a well-established and highly respected medical clinic in Thornhill, ON. We are dedicated to providing top-quality healthcare services to our patients, ensuring their well-being through a patient-centered approach. Our clinic specializes in family medicine, preventive healthcare, and chronic disease management. We pride ourselves on maintaining a professional yet welcoming environment where patients receive compassionate care and staff thrive in a supportive workplace.

We are currently seeking a detail-oriented, customer-focused, and organized Medical Clinic Receptionist to join our team. This role is essential in ensuring smooth daily operations, effective patient communication, and excellent administrative support for our medical professionals. If you are looking to start or grow your career in the healthcare sector, this opportunity is perfect for you!

Job Description for Medical Clinic Receptionist

The Medical Clinic Receptionist is the first point of contact for our patients. This individual will play a crucial role in managing front-desk operations, handling administrative duties, and facilitating effective communication between patients and medical staff. As the face of our clinic, the ideal candidate must be warm, approachable, and able to handle multiple responsibilities efficiently.

This position is well-suited for individuals with excellent communication skills, a strong sense of organization, and a passion for providing outstanding patient care. No prior experience is required; however, familiarity with medical office administration will be considered an asset.

Languages Required

Primary Language: English
Asset Languages: Mandarin, Cantonese (preferred but not mandatory)

Education and Experience Requirements

Minimum Education: No degree, certificate, or diploma required
Experience Required: Experience is an asset but not mandatory. Training will be provided.

Work Environment

This position is strictly on-site at our Thornhill, ON location. Remote work is not available for this role. The work environment is fast-paced yet highly supportive, where teamwork and attention to detail are highly valued.

Key Responsibilities for Medical Clinic Receptionist

Front Desk & Patient Interaction

• Greet and welcome patients in a friendly and professional manner.
• Register new patients and update existing patient information.
• Answer telephone calls, schedule appointments, and handle inquiries efficiently.
• Provide accurate information regarding clinic services, policies, and procedures.

Administrative & Clerical Support

• Manage appointment scheduling, rescheduling, and cancellations.
• Maintain and organize medical records and patient files.
• Process billing, invoices, and insurance paperwork as needed.
• Ensure medical forms, reports, and documents are properly completed.
• Handle incoming and outgoing mail, faxes, and emails.

Office Coordination & Support

• Assist doctors, nurses, and healthcare staff with administrative tasks.
• Maintain the cleanliness and organization of the reception area.
• Monitor office supplies and order replacements as necessary.
• Ensure compliance with clinic policies and confidentiality regulations.

Technical & Data Management

• Operate and update electronic medical records (EMR) systems.
• Manage patient databases with accuracy and efficiency.
• Assist in compiling reports, statistics, and other required documentation.

Skills & Competencies Required

Technical Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace.
• Familiarity with Electronic Medical Records (EMR) systems is an asset.
• Ability to operate office equipment such as scanners, printers, and fax machines.

Personal & Professional Skills

• Strong Communication Skills: Ability to interact professionally with patients, healthcare providers, and staff.
• Multitasking & Time Management: Handle multiple responsibilities efficiently in a busy environment.
• Attention to Detail: Ensure accuracy in scheduling, record-keeping, and documentation.
• Teamwork & Collaboration: Work harmoniously with medical staff and other administrative personnel.
• Empathy & Compassion: Provide a patient-friendly experience by addressing concerns professionally and compassionately.
• Problem-Solving Skills: Address scheduling conflicts, patient concerns, and administrative challenges effectively.
• Discretion & Confidentiality: Maintain the privacy and security of patient information in compliance with healthcare regulations.

Additional Job Requirements & Work Conditions

Work Conditions

• Fast-paced work environment requiring adaptability and efficiency.
• Frequent interaction with patients, healthcare staff, and administrative team members.
• Standing and moving for extended periods may be required.
• Handling sensitive and confidential medical information responsibly.

Suitability for the Role

• Reliability & Punctuality: Must be dependable and consistently on time.
• Flexibility: Willingness to work different shifts based on clinic needs.
• Patient-Centric Approach: Ability to handle patient inquiries and concerns with professionalism and care.

Who Can Apply?

To be eligible for this position, you must meet the following criteria:

• You are a Canadian citizen, permanent resident, or temporary resident with a valid Canadian work permit.
• If you are not authorized to work in Canada, do not apply as the employer will not respond to applications from unauthorized candidates.

How to Apply

Interested candidates can apply through the following methods:

1. Direct Apply via Job Bank

Applicants may use the Job Bank’s Direct Apply feature to submit their application quickly and efficiently.

2. Email Application

Send your updated resume and cover letter to:
healthp94@yahoo.com

Application Deadline: February 17, 2025

Important Notice

This job posting has been directly posted by the employer on Job Bank. The Government of Canada has taken steps to ensure the accuracy and reliability of the information provided but cannot guarantee its authenticity.

If you are looking to gain valuable experience in the healthcare industry while working in a dynamic and supportive environment, apply today to join our team at Dr. Thomas Chung Professional Medical Corporation!