Reservations Manager Uk jobs

Reservations Manager Uk jobs is a crucial role in any hospitality establishment, including GOODMAN RESTAURANT HOLDINGS LIMITED. The Reservations Manager is responsible for overseeing the reservations department and ensuring that the restaurant’s reservation system runs smoothly and efficiently.

Job Title

Reservations Manager

Responsibilities

Responsibilities of a Reservations Manager at GOODMAN RESTAURANT HOLDINGS LIMITED may include:

1. Overseeing the reservations team: The Reservations Manager is responsible for managing, training, and supervising the reservations team. They must ensure that the team is providing top-notch customer service and handling reservations accurately and efficiently.
2. Managing the reservation system: The Reservations Manager must be familiar with the restaurant’s reservation system and be able to troubleshoot any issues that arise. They are responsible for ensuring that the system is functioning properly and that all reservations recorded accurately.
3. Maintaining customer relationships: The Reservations Manager is responsible for ensuring that customers have a positive experience when making a reservation. They must be able to handle customer inquiries and complaints in a professional and efficient manner.
4. Improving processes: The Reservations Manager must continuously look for ways to improve the reservation process. This may include streamlining procedures, implementing new technologies, and finding ways to make the reservation process more efficient and customer-friendly. Reservations Manager Uk jobs
5. Monitoring performance: The Reservations Manager is responsible for monitoring the performance of the reservations team and the reservation system. They must be able to identify areas for improvement and implement changes as necessary.

Reservations Manager Uk jobs Benefits

• Earn an average of £17 per hour, including service charge, as an hourly wage.
• Enjoy free meals and coffee while on duty.
• Reap the benefits of a 50% discount on all goods and services across the Goodman, Zelman Meats, and Beast groups.
• Take advantage of training and development programs to advance your career.
• Receive private medical insurance for your well-being.
• Access free and confidential support through the Employee Assistance Program.

Requirement

• Previous experience in a similar role, particularly with experience using reservation systems like OpenTable, Sevenrooms, or Quandoo.
• Strong fluency in English and a charming, outgoing personality.
• A well-groomed appearance and excellent manners.
• Effective communication abilities, both in person and via phone.
• Proven problem-solving and leadership abilities, with the ability to remain calm under pressure.

Please note

• To be eligible for the role, you must already have the necessary authorization to work in the United Kingdom and will need to provide proof of this. Visa sponsorship is not available.
• The restaurant location requires a flexible work schedule that involves working days, evenings, and weekends on a rotating shift basis.
• Please note that due to the high volume of applicants, only those who are selected for an interview or trial shift will be contacted.

To be a successful Reservations Manager at GOODMAN RESTAURANT HOLDINGS LIMITED, an individual should have a passion for hospitality and customer service, as well as strong leadership and organizational skills. They should be able to work well under pressure, have excellent communication and interpersonal skills, and be able to multitask and prioritize effectively.

If you are interested in pursuing a career as a Reservations Manager at GOODMAN RESTAURANT HOLDINGS LIMITED, you can expect a competitive salary and benefits package, opportunities for professional growth and advancement, and a supportive and dynamic work environment.