Emirates Group Headquarters
Job’s purpose
Dubai Hiring 2021 Provide full support to the eCommerce Distribution team by providing business support
and other groups for the purpose of increasing online (IBE, OLCI, Skywards, Apps etc.) passenger fees as well
online customer service standards.
Manage and coordinate with all required departments, including
Business Communications and Prices and Commercial Services, to assist in online identification
income opportunities.
Help promote Emirates’s specific marketing strategy to your advantage
cost distribution and growing revenue.
Work Debts
Normal
– Maintain and update technical information so that eCommerce and Mobile Dept remain as
an online center for excellence in retail and local organizations. Available time updates
industrial details to keep pace with the latest developments and trends.
– Direct communication with internal and external teams to ensure the continuity of online operations, including
Corporate Communications, Revenue Optimization, R&CC, Skywards, Business Awards, CASA, IT IBE
Support and others.
– Develop and implement policies and procedures related to online product delivery as well
enhancements. Support other marketing departments with expertise in topics, including training in
new enhancements and used products.
– You know how to work with processes within and across all e-commerce systems: the Internet
Booking Engine (IBE), Interline Booking, Business Rewards, CUGO, Manage My Booking, Online Testing
In, Payment for Additional Loads, Mile Redundancy and Development, Email Enhancement, Mobile Website, Refund,
Gift Cards, Hotel / Car Reservations, Applications etc.
Qualifications and Knowledge
Minor Degrees / Experience / Knowledge / Skills
Degrees:
Degree or Honors (12 + 3 or equivalent)
Experience:
• 3+ years experience in the eCommerce area, with marketing knowledge beyond analytical skills.
• Guaranteed experience in supporting and organizing campaign activities as part of an online marketing strategy
• Experience in the tourism industry can be helpful but not invaluable.
Knowledge / Skills:
• Support daily online sales of your portfolio activity in selected markets.
• Get acquainted (gain, obtain) with present-day practices and how they affect online sales across devices. Knowledge of distribution practices and regulations as they relate to the Internet is important.
• Works well on all Office automation tools such as MS Word, MS Excel, MS PowerPoint, MS Teams etc. Experience working with Google Analytics can help.
• You must have strong organizational skills by paying close attention to details. The ability to work until the last days are strong will be important.
• They must have proven analytical skills and demonstrate their ability to work with stakeholders from different countries and cultures at all levels of management.
• Ability to work independently and accurately in tasks where required.
• Written and verbal English communication is essential. Written and speaking skills in Arabic and / or French can be greatly appreciated.
Salaries and Benefits in Dubai
Join us in Dubai and enjoy an attractive tax-free salary and special travel benefits in our industry, including discounts on flights and hotels residing worldwide. You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. More details on what it’s like to live and work in our densely populated hometown can be found in the Dubai Lifestyle section.
