Al Ghazi Contracting LLC
Call Center Agent jobs in Dubai 2021 ALGHAZI is one of the top branded business consulting companies doing business setup in UAE, having a track record of establishing more than 700 companies with clientele from 30 countries. ALGHAZI provides service for business setup in Dubai and all UAE free zones jurisdiction complying with legal documentations, PRO Services for Visas, bank account opening, and a host of other services associated with it. ALGHAZI is also a renowned name in the field of ISO 9001:2015 Certification Consultation and implementation.
Al-Ghazi has announced new jobs today. So, the vacant posts are based in Dubai UAE. More so, the candidates who want to apply for the vacant post should have relevant qualifications, experience, and skills. Further, the applications must reach before the date fixed positively as the late and incomplete applications will not be entertained by the administration.
Post title
- Call Center Agent
Duty Station: Dubai UAE
Responsibilities
Responding to customer calls professionally and responding to customer inquiries and complaints.
Managing and resolving customer complaints regarding product sales in customer service issues.
Research the required information using available resources.
Provide customers with organizational service and product information.
Identify, raise priorities and report to senior management.
Processes forms, orders, and requests requested by customers.
Moving incoming calls to the appropriate resources.
Completing call notes and call reports as required and updating CRM.
Tracking complex customer calls where needed.
Obtain and evaluate all relevant information to deal with complaints and queries.
Manage administration, communication, and liaison with internal departments.
Recording details of comments, questions, complaints, and actions taken.
Qualifications, Experience, Skills
Bachelor’s degree with experience as Call Center Agent.
Demonstrates good communication skills and the ability to deliver excellent customer service with a strong customer focus.
Ability to work towards goals.
It shows an approachable and professional approach.
The ability to think and work and perform many tasks.
Ability to communicate effectively in Arabic and English both orally and in writing.
Demonstrates having IT writing including Word, Outlook, Excel
The ability of methodical application in the application of functions.
How to apply for Storekeeper jobs in Abu Dhabi 2021
- Click on Apply now button the website guide you to the official website, and apply there.
- Candidates must provide correct information and valid contact information Email Contact number
- once candidates fill the form and submit then the candidate has to wait for the company replay.
- Note: Only shortlisted candidate will be contacted
