Overview
Assistant Director of Human Resources – Hilton Toronto
Location: Toronto, Ontario, Canada
Category: Hotel
Job ID: HOT0AZSS
Job Overview
The Assistant Director of Human Resources plays a crucial role in supporting the Director of HR in managing human resource functions at Hilton Toronto. The role focuses on delivering top-notch guest services and driving financial profitability by overseeing key HR operations, ensuring compliance, and fostering a positive work environment.
Key Responsibilities
- Team Member Relations: Manage recruitment, selection, benefits, compensation, continuous learning, performance management, and health & safety.
- Daily Operations: Supervise daily HR activities, ensuring smooth HR department functions and effective team member relations.
- Union Relations: Build positive relationships with recognized unions and handle labor relations issues.
- Learning & Development: Support department heads in ongoing training and development, ensuring regular performance reviews.
- Communication: Facilitate effective upward and downward communication between team members and management.
- Engagement Surveys: Participate in creating action plans based on team member engagement survey results.
- HR Compliance: Ensure compliance with local legislation related to team member rights and working conditions.
- Health & Safety: Manage Joint Health & Safety Committee and handle workplace safety reports, claims, and return-to-work programs.
- Full-Cycle Recruitment: Lead recruitment for all positions and ensure compliance with Hilton’s hiring standards.
- Benefit Administration: Track and manage employee benefits, including eligibility, enrollment, and ongoing changes.
- HRIS & Payroll: Maintain the Human Resources Information System and ensure accuracy in payroll processing.
- Cost Control: Support financial targets by managing costs within the HR department.
- Health & Safety Training: Ensure training for hotel security, fire regulations, and health & safety compliance is completed.
- Community Outreach: Collaborate with local organizations and schools to promote careers in the hospitality industry.
- Conflict Resolution: Manage team member inquiries, investigations, and resolutions.
Job Requirements
- Essential Skills:
- Previous HR managerial experience in a unionized environment.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in teams.
- High-level customer service skills.
- Proficient in IT and payroll systems.
- Desirable Qualifications:
- Certified HR Professional Designation (CHRP/CHRL).
- Experience in the hospitality industry.
- Personal Attributes:
- Positive attitude, flexibility, and the ability to work under pressure.
- Strong grooming and professional standards.
Why Work for Hilton?
Hilton is a global leader in hospitality, known for offering exceptional guest experiences. Our culture is built on the foundation of our values:
- Hospitality: Passion for delivering outstanding guest experiences.
- Integrity: Commitment to doing the right thing.
- Leadership: Industry and community leadership.
- Teamwork: Collaboration in every task.
- Ownership: Accountability for our decisions.
- Urgency: Discipline in our operations.
Join the Hilton Team
Hilton offers a range of accommodation options from luxury resorts to mid-priced hotels. With nearly a century of excellence in hospitality, Hilton’s vision is to “fill the earth with the light and warmth of hospitality,” ensuring remarkable guest experiences globally.
Accessibility Commitment
Hilton is dedicated to providing equal access to services and facilities for all guests. For more details, please contact Hilton Toronto regarding the Accessibility for Ontarians with Disabilities Act (AODA) at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.
Ready to apply?
Apply Now at Hilton Toronto and become a part of a global team committed to excellence in hospitality!
