Front Desk Agent

Motel 6 Airdrie

Front Desk Agent positions in 2024 remain the face and backbone of the hospitality industry, embodying the first point of contact and the central hub of guest services. These professionals are adept at multitasking, seamlessly managing guest check-ins, reservations, and inquiries while providing valuable information about hotel facilities and local attractions. Beyond administrative tasks, Front Desk Agents excel in customer service, handling complaints, and ensuring guests’ comfort throughout their stay.

Post Detail

Hiring Company – Motel 6 Airdrie

Location: 133 Gateway Drive NE, Airdrie, AB T4B 0J6
Salary: $17.00 hourly / 30 to 40 hours per week
Terms of Employment: Permanent, Full-time
Schedule: Day, Evening, Night, Weekend, Shift, Early Morning, Morning
Start Date: Starts as soon as possible
Vacancies: 2 vacancies
Source: Job Bank #2739984

Overview:

Languages: English
Education: No degree, certificate, or diploma
Experience: Will train

Responsibilities (Tasks):

  • Registering arriving guests and assigning rooms
  • Processing group arrivals and departures
  • Handling room reservations: taking, canceling, and changing
  • Providing information about hotel facilities, services, and local points of interest
  • Resolving complaints and claims
  • Processing guests’ departures, calculating charges, and receiving payments
  • Balancing cash, completing balance sheets, cash reports, and related forms
  • Maintaining an inventory of vacancies, reservations, and room assignments
  • Following emergency and safety procedures
  • Answering phones, relaying messages, and assisting guests
  • Handling wake-up calls and providing exceptional customer service

Employment Groups:

This employer supports equal opportunities for job applicants, including Indigenous people and newcomers to Canada.

Eligibility:

Applicants must be Canadian citizens, permanent or temporary residents with a valid Canadian work permit.

How to Apply:

Advertised until: 2024-02-03

Important Notice:
This job posting is directly from the employer on Job Bank. While the Government of Canada ensures accuracy, authenticity cannot be guaranteed.

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